My Services

Welcome to Faithful Advantage Virtual Assistant Specialties!

I’d like to tell you a little about what we do around here. Sound good?

So let’s start with a definition or two:

A Virtual Assistant is a support specialist who provides professional, technical, administrative or creative (social) assistance to clients from a home office.

I like to add that we’re in business to help your business grow and flourish!

Here are a few of the Virtual Assistant services Faithful Advantage has been pleased to offer it’s clients recently:

Customer Service:

  • Setting up travel arrangements for domestic and international travel
  • Making appointments and calls on your behalf
  • File Management (Google Drive, DropBox, etc), to free up space on your computer and organize your documents.
  • Drafting correspondence 
  • Personal online shopping
  • Posting and understanding payments and adjustments received from insurance companies
  • Proofreading your documents prior to them going to print or online
  • Managing your email inbox 
  • Processing your orders and shipments
  • Handling customer inquiries
  • Following up on orders, inquiries
  • Processing refunds

Content and Social Media Management:

  • Monitoring online reviews and industry news, and summarizing the results
  • Uploading audio and video into a blog or website
  • Updating plug-ins, SEO and other website maintenance as needed.

E-mail Management

  • Getting your inbox down to zero, even if you receive hundreds of e-mails a day
  • Sorting your inbox into manageable folders.
  • Monitoring your inbox(es)  daily to make sure optimum levels are being maintained.
  • Responding to e-mails as requested.

Faithful Advantage is a virtual assistant service so our services are mainly conducted online, via phone, chat or messenger.

FA’s service location is Raleigh, NC, so local clients are welcome to request in-person meetings.

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